Claims

Claims from natural and legal persons

Consideration of claims by natural and legal persons in accordance with the Law dated July 18, 2011 "On claims of natural and legal persons."





Written claims

The claims shall be submitted in Belarusian or Russian language.

The written claims of natural persons should necessarily include:
  • name and (or) address of the organization or position of the person who sent the claim;
  • surname, first name and patronymic (if any) of a citizen or initials, address of his place of residence (stay) and (or) place of work (study);
  • essence of the claim;
  • personal signature of the citizen (citizens).

The written claims of legal persons should necessarily include:
  • name and (or) address of the organization or position of the person who sent the claim;
  • full name of the legal person and its location;
  • essence of the claim;
  • surname, first name and patronymic (if any) of the head or the person duly authorized to sign claim;
  • personal signature of the head or the person duly authorized to sign the claim, stamped by the legal entity.

The text of the claim should be readable. Handwritten claims should be written clearly and legibly.

The written claims, submitted to the representatives of the applicants, shall be accompanied by the documents certifying their powers.

In case of failure to comply with these requirements, the written claims may be left without due consideration.

The claims should contain information about the results of their previous consideration with attachment (if available) of documents confirming this information.

Postal address: 220034, Minsk, Frunze st., bldg. 19.

The following written claims may be left without due consideration in the cases specified above and in the following cases:
  • claims shall be considered in accordance with the legislation on constitutional proceedings, civil, civil procedure, economic procedure, criminal procedure legislation, legislation governing the administrative process, legislation on administrative procedures, otherwise the other procedure for submission and consideration of such claims is provided in accordance with the legislative acts
  • claims include issues that are not within the competence of the Investigative Committee of the Republic of Belarus;
  • the deadline for submitting claims is missed without due excuse;
  • the applicant has submitted another claim, including the one recorded to the book of comments and suggestions, if it has already been considered on its merits and it does not contain new facts sufficient for consideration of the claim on the merits;
  • correspondence with the applicant was terminated due to the outlined outstanding issues.


E-mail claims

E-mail claims to the Investigative Committee of the Republic of Belarus shall be forwarded to the following e-mail address (sk@sk.gov.by), or through the online application form “Contact us”.

E-mail claim shall be submitted in Belarusian or Russian language.

E-mail claim of natural persons should necessarily include:
  • name and (or) address of the organization or position of the person who sent the claim;
  • surname, first name and patronymic (if any) of a citizen or initials, address of his place of residence (stay) and (or) place of work (study);
  • essence of the claim;
  • e-mail address of the citizen.

E-mail claim of legal persons should necessarily include:
  • name and (or) address of the organization or position of the person who sent the claim;
  • full name of the legal person and its location;
  • essence of the claim;
  • surname, first name and patronymic (if any) of the head or the person duly authorized to sign claim;
  • e-mail address of the legal entity.

In case of failure to comply with these requirements, electronic messages may be left without due consideration.

The responses to electronic messages shall be forwarded in electronic form to the e-mail address specified in the electronic claim, or in writing in cases stipulated by Law of the Republic of Belarus No. 300-3 dated July 18, 2011 "On claims of natural and legal persons."

The following e-mail claims may be left without due consideration in the cases specified above and in the following cases:
  • claims shall be considered in accordance with the legislation on constitutional proceedings, civil, civil procedure, economic procedure, criminal procedure legislation, legislation governing the administrative process, legislation on administrative procedures, otherwise the other procedure for submission and consideration of such claims is provided in accordance with the legislative acts
  • claims include issues that are not within the competence of the Investigative Committee of the Republic of Belarus;
  • the deadline for submitting claims is missed without due excuse;
  • the applicant has submitted another claim, including the one recorded to the book of comments and suggestions, if it has already been considered on its merits and it does not contain new facts sufficient for consideration of the claim on the merits;
  • correspondence with the applicant was terminated due to the outlined outstanding issues.


Complaints about the proceedings and decisions of the investigator, the head of the investigative unit

Complaints about the proceedings and decisions of the investigator, the head of the investigative unit are considered according to the terms and conditions prescribed by the Criminal Procedure Code of the Republic of Belarus.

The right to appeal such actions and decisions belongs to:
  • participants in criminal proceedings;
  • natural and legal persons, if carried out procedural actions and decisions affect their interests.

Complaints may be submitted verbally or in writing. Grievance procedures through the Internet are not allowed by the Criminal Procedure Code of the Republic of Belarus.

Complaints against the actions and decisions of the investigator, head of the investigative division may be submitted during the entire period of the preliminary investigation. After sending the criminal case to court, all sorts of petitions and complaints on the case go directly to court.

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